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Product
Pfeilspitze nach unten in blau
Product features
Streamline your returns management while turning customer returns into opportunities for lasting loyalty and increased revenue.
Automate returns
Self-serve returns portal
Simple and intuitive
Automate your Return Logistics
Seamless integration of your tools
Customizable return policy
Rules to match your needs
Retention
Reduce refunds with exchanges
Promote exchange over refund
Store credit
Boost future sales & reduce churn
Drive more exchanges with Shop now
Keep revenue instead of refunding
Custom return types
Repair, donate, recycle
Prevention
Prevent Returns with Analytics & Insights
Make data-driven decisions
Pricing
Resources
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Resources
BlogCustomer storiesPartner directoryEbooks
Customer story
Customer story
WeHang: Scaling lean with digital processes
Customer story
Customer story
Customer story
Pegador: Scaling lean with digital processes
Customer story
Customer story
Customer story
Digital age of returns for FILA, Juicy Couture, Hunter
Blog
TAKE A SHOT: Automated returns in their Shopify store
Blog
Sustainable E-commerce return logistics
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Product
Automate returns
Illustration einer Retoure, eine weiße Zeichnung auf einem blauen Button mit einem Pfeil der rückwärts zeigt.
Self-serve returns portal
Simple and intuitive
Illustration einer Lieferung, ein weißer Truck auf einem blauen Button.
Logistics
Seamless integration of your tools
Illustration von weißen Schiebereglern auf einem blauen Button.
Customizable return policy
Rules to match your needs
Retention
Illustration von Lieferung und Retouren, zwei Pfeile in entgegengesetzter Richtung auf einem blauen Button.
Exchanges
Promote exchange over refund
Illustration davon, etwas hinzuzufügen. Ein Ordner auf einem blauen Button mit einem kleinen Pluszeichen.
Store credit
Boost future sales & reduce churn
Illustration eines weißen Einkaufswagens auf einem blauen Button.
Shop now
Keep revenue instead of refunding
Illustration von vier verschiedenen Feldern auf einem blauen Button.
Custom return types
Repair, donate, recycle
Prevention
Illustration eines Pie-Charts.
Insights
Make data-driven decisions
Illustration eines Pakets auf einem weißen Button
Return assistant
Get AI-powered recommendations
Pricing
Resources
Illustration einer Retoure, eine weiße Zeichnung auf einem blauen Button mit einem Pfeil der rückwärts zeigt.
Blog
Illustration eines Menschenkopfes, daneben ein Herz auf einem blauen Button.
Customer stories
Illustration eines Handschlags. Zwei Hände auf blauem Button.
Partner directory
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Ebooks
About us
Log in
Book a demo
Privacy policySite informationGeneral terms & conditions

Privacy policy

At 8returns, accessible from 8returns.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by 8returns and how we use it.If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
privacy@8returns.com

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in 8returns. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

Log files

8returns follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Privacy Policy Template.

Cookies and web beacons

Like any other website, 8returns uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors browser type and/or other information.

CCPA privacy rights (do not sell my personal information)

Under the CCPA, among other rights, California consumers have the right to:Request that a business that collects a consumer's personal data disclose the categories and specific pieces of

personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR data protection rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Changes to this privacy policy

This Privacy Policy is effective as of 10.02.2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

8returns
hello@8returns.com
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Products
Automate Returns
Self-serve returns portal
Automate your Return Logistics
Customizable return policy
Retention
Reduce refunds with exchanges
Store credit
Drive more exchanges with Shop now
Custom return types
Prevention
Prevent Returns with Analytics & Insights
Resources
BlogCustomer StoriesPartner DirectoryEbooksPricing
Company
About UsCareersContactInstall Shopify App
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Ein Kreis mit der Flagge von Großbritannien
EN
Ein Kreis mit der deutschen Flagge.
DE
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