Returns platform
 for brands that care about customer loyalty and sustainability

Open positions
Ein Mann mit schwarzen Haaren und einem orangenen Pullover packt ein paar Schuhe aus, die er sich bestellt hat. Er holt sie aus einem großen Karton.Ein Mann und eine Frau, die Gründer von 8returns, auf einer Veranstaltung. Sie stehen hinter einem Tresen, auf dem das 8returns Logo zu sehen ist. Ein Bild von Nilaxsa und Amin, den Gründern von 8returns, auf einer Versanstaltung. Sie lachen beide in die Kamera. Ein Lagermitarbeiter in grünem T-Short lagert ein Paket ein und schiebt es in ein Regal, in dem bereits mehrere Pakete sind.
Illustration von bunten Punkten
0M+
Returns processed
0+
Brands
€0M+
in revenue retained
Ein geöffneter Karton, eine Frau holt eine weiße Tasse heraus. Illustration eines Kreises um die Tasse und zwei Symbole, die eine Retoure symbolisieren.
Problem
E-commerce has transformed shopping, but the returns process has stayed in the past, leaving brands and consumers with outdated, inefficient systems that strain relationships and hurt the environment. 
Solution
Frustrated by the status quo, we set out to create something different—a platform that turns returns into an opportunity for connection and growth. We named it 8returns, inspired by the infinity symbol, embodying our commitment to a circular economy and sustainable practices in returns.
What began as a vision for simplifying returns has become a powerful operating system for circular commerce
Today, forward-thinking brands around the world use 8returns to transform returns into seamless experiences that customers love. We help them focus on what truly matters:
Building lifelong relationships with their customers while supporting a more sustainable, circular future.
Eine Frau hält ein Smartphone in der Hand. Auf dem Screen ist ein Online-Shop zu sehen. Um das Smartphone die Illustration eines Kreises der symbolisiert, wie Produkte nach einer Retoure wieder sinnvoll in den Product Lifecycle integriert werden.
Who are we

We care deeply about your brands success

Headquartered in Berlin, Germany,
We’re a small team with deep roots in e-commerce and returns management. We have been in your shoes, building and operating successful e-commerce businesses, giving us firsthand insight into the challenges brands face in managing returns.

With our industry expertise and commitment to customer success, we work alongside brands to create solutions that build loyalty, reduce waste, and elevate every step of the returns journey.
Bild einer Frau mit langen schwarzen Haaren in dunkelblauem Kleid. Sie hat die Arme verschränkt und lacht. Sie ist die Mitgründerin von 8returns.
Co-Founders Amin Ben Said and Nilaxsa Yoganathan

Our investors

Backed by accomplished e-commerce leaders and operators, were here to bring a fresh, innovative approach to returns creating lasting value for our customers and their shoppers.
Philipp Kreibohm
Former CEO, home24
Björn Sykora
Co-Founder, Mister Spex
Johannes Schaback
CTO, SumUp
Johannis Hatt
Founder, ProductsUp
Martin Rost
Senior VP, Zalando
Markus Winter
Founder, kfzteile24
Paul Schwarzenholz
Founder, Flaconi
Björn Kolbmüller
Founder, Flaconi

Become part of 8returns team

At 8returns, we're transforming one of the most frustrating, environmentally damaging and costly aspects of e-commerce — returns. We are looking for people who are comfortable with ambiguity and having wide impact.
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Join as early team member
Shape the direction of the company and work towards creating something that will be experienced by millions of people every day.
Illustration eines Fußballs auf einem gelben Icon.
Work from anywhere
Our HQ is in Berlin but we want to build the best team, so we're committed to hiring excellent team members from anywhere.
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Enjoy the work
We make sure to make the journey just as rewarding and fun as the outcome, otherwise it’s not worth it.