E-commerce tutorial: 7 steps to an efficient returns management process

Returns are a part of everyday life and concerns of online retailers. But, that can be replaced by an efficient returns management process. Fewer returns, satisfied and repeat customers, and even new revenue. Read here how.

December 14, 2022
BUSINESS
4
min read
BEST STORIES
6
min read

Makaro Jewelry: Scaling Lean with Digital Processes

No other jewelry label in the German-speaking region has grown as rapidly as Makaro Jewelry. Veronika demonstrates how they've overcome growing pains with 8returns.

April 2, 2024
BUSINESS
4
min read

Return Trends 2024: What Matters Now in E-Commerce

It's time to take a look at current developments and trends that will shape brands in 2024 to make their customer journeys smooth, sustainable, and profitable.

January 22, 2024
BUSINESS
4
min read

5 Mental Health Tips for Peak Season

Are you working in e-commerce? Then you probably have more on your plate right now than at any other time of the year. With our tips, the holiday season won’t become a stress test for you.

October 19, 2022
BEST STORIES
6
min read

FILA, Juicy Couture, Hunter Boots: Paperless into the digital age of returns

With 8returns, Yasamine brought clarity to the returns process for FILA & Juicy Couture, saving time and increasing the number of positive customer reviews, all while maintaining a stable return rate.

October 19, 2022
BEST STORIES
4
min read

TAKE A SHOT: Automated returns in their Shopify store

TAKE A SHOT is changing its focus from brick-and-mortar to online retail. Founder Hannes tells us in an interview how automated returns help.

October 19, 2022
BEST STORIES
6
min read

HÄNG: How they managed 5,000% growth with the help of 8returns

5,000% more sales mean just as many returns. Founder Tobias Tullius tells us in an interview how HÄNG was able to master this challenge.

October 19, 2022
BEST STORIES
6
min read

Lotuscrafts: 99% time savings after switching to 8returns

Markus Pfister from Lotuscrafts tells us how his company turned its returns system upside down by switching to 8returns.

October 19, 2022
BEST STORIES
6
min read

Sternglas: Get feedback from customers and use it for product optimization

Kerstin, Head of Logistics, tells us how 8returns has enabled her to improve efficiency and satisfaction when it comes to returns management, as well as what returns have to do with customer feedback and improved product design.

October 19, 2022

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