GOT BAG: Returns management with 8returns

From taboo to efficient process: At GOT BAG, the Customer Support team spent a good 90 percent of its working time handling returns until a few months ago. Martin Lutz reports how his team saves four hours a day in processing returns now.

April 19, 2022
BEST STORIES
5
min read
BEST STORIES
4
min read

TAKE A SHOT: Automated returns in their Shopify store

TAKE A SHOT is changing its focus from brick-and-mortar to online retail. Founder Hannes tells us in an interview how automated returns help.

March 17, 2022
BEST STORIES
6
min read

HÄNG: How they managed 5,000% growth with the help of 8returns

5,000% more sales mean just as many returns. Founder Tobias Tullius tells us in an interview how HÄNG was able to master this challenge.

March 17, 2022
BEST STORIES
6
min read

Lotuscrafts: 99% time savings after switching to 8returns

Markus Pfister from Lotuscrafts tells us how his company turned its returns system upside down by switching to 8returns.

March 17, 2022
BEST STORIES
6
min read

Sternglas: Get feedback from customers and use it for product optimization

Kerstin, Head of Logistics, tells us how 8returns has enabled her to improve efficiency and satisfaction when it comes to returns management, as well as what returns have to do with customer feedback and improved product design.

March 17, 2022
BEST STORIES
6
min read

NATURANA: Making companies more sustainable with returns

Karin Lindenau, Head of Digital Business, relies on 8returns for returns. Find out here why this decision is not only good for the environment, but also for customer satisfaction.

March 17, 2022
BUSINESS
6
min read

Customer Returns: Cost of Doing Business or Opportunity to Drive Loyalty?

Some retailers might instantly shrug their shoulders when hearing the word 'return' from a consumer.

March 17, 2022
TECH
5
min read

Should You Offer Free Returns? (Free Calculator)

A free returns strategy can have benefits that far outweigh its cost. Determine if you could be saving money with this strategy by using the 8returns online calculator.

March 17, 2022
SUSTAINABILITY
5
min read

Sustainable E-commerce Logistics

Discover key challenges and solutions that could make your brand more sustainable, drive your business and build loyalty.

March 17, 2022

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