From taboo to efficient process: At GOT BAG, the Customer Support team spent a good 90 percent of its working time handling returns until a few months ago. Martin Lutz reports how his team saves four hours a day in processing returns now.
TAKE A SHOT is changing its focus from brick-and-mortar to online retail. Founder Hannes tells us in an interview how automated returns help.
5,000% more sales mean just as many returns. Founder Tobias Tullius tells us in an interview how HÄNG was able to master this challenge.
Markus Pfister from Lotuscrafts tells us how his company turned its returns system upside down by switching to 8returns.
Kerstin, Head of Logistics, tells us how 8returns has enabled her to improve efficiency and satisfaction when it comes to returns management, as well as what returns have to do with customer feedback and improved product design.
Karin Lindenau, Head of Digital Business, relies on 8returns for returns. Find out here why this decision is not only good for the environment, but also for customer satisfaction.
Some retailers might instantly shrug their shoulders when hearing the word 'return' from a consumer.
A free returns strategy can have benefits that far outweigh its cost. Determine if you could be saving money with this strategy by using the 8returns online calculator.
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