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Resources for online retailers
We’re here to help. Get free education, tips, and inspiration to help you develop a successful return management strategy.
Should You Offer Free Returns? (Free Calculator)
A free returns strategy can have benefits that far outweigh its cost. Determine if you could be saving money with this strategy by using the 8returns online calculator.
Customer Returns: Cost of Doing Business or Opportunity to Drive Loyalty?
Some retailers might instantly shrug their shoulders when hearing the word 'return' from a consumer. However, this is far from bad news: a product return offers a fresh touchpoint in the customer's journey and creates the possibility of developing a stronger relationship with them, adding more trust. This experience should be positive - especially when we consider that 33% of German customers returned clothing bought online in the last 12 months.
Build trust and loyalty with a seamless returns experience for your customers.
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