Win customers for life with a seamless returns experience

8returns is the returns platform that turns your customers into loyal fans, while saving you time and money.

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Used by the most customer-centric D2C brands

Build trust

Returns are a make or break experience. Offer hassle-free returns and exchanges, and your customers will keep coming back.

Save time

Stop handling returns manually. Automating returns with 8returns is simple.

Save money

Returns ≠ Refunds. Retain your revenue by offering exchanges and gift cards instead of refunds only.

What our customers say

It's a win-win situation. A great experience for our customers, and for us, handling returns has never been easier.

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Head of E-Commerce Lotuscrafts

It's a win-win situation. A great experience for our customers, and for us, handling returns has never been easier.

Markus Pfister
Head of E-Commerce Lotuscrafts

Processing returns is now 5 times faster. Since customers register their returns themselves and are informed about every step, we also receive half as many emails.

Armin Omerovic
CEO Pegador Fashion

We retain revenue on 50% of our returns thanks to exchanges. It’s fully automated and requires no effort from our team.

Ansgar Selhorst
Co-Founder bauerkind

Save time by automating your returns

Put your returns on autopilot - without giving up control.

Turn refunds into exchanges

If your customer receives the wrong product, make it easy to get the right one.

Prevent returns in the first place

Understand which products are coming back most often and why.

Reduce the environmental impact of your returns

Enable carbon offset options and use our smart rules engine to avoid returns entirely for ineligible items.

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