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Customer Returns. Simplified.

Set up a branded, self-service returns center that delivers a seamless returns experience for your customers and automates your returns management.

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Meet 8returns

The easiest way to manage your returns.

Save time and money with a fully automated returns process

Put your returns on autopilot with self-service returns. Keep control with smart business rules and policy settings that you can easily configure.

Reduce customer service calls with proactive notifications

Keep customers automatically informed with notifications of returns status updates. Let your support team focus on what they do best.

Eliminate the need for pre-printed labels with convenient return options

Don’t waste money adding pre-printed labels to every box. Customers can print their own shipping labels on-demand, go printerless with a mobile label or schedule a pickup.

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96% of customers who are satisfied with the returns process say they will purchase from the retailer again.

“

One of the best investments we've ever made to drive loyalty. The customer experience with 8returns is night & day relative to the manual returns process.

Alexander Holzhammer, Co-founder Fitness Vital

Customer Returns. Simplified.

The easiest way to manage your returns.

Save time and money with a fully automated returns process

Reduce customer service calls with proactive notifications

Eliminate the need for pre-printed labels with convenient return options

96% of customers who are satisfied with the returns process say they will purchase from the retailer again.

Useful resources from our team

Should You Offer Free Returns? (Free Calculator)

Customer Returns: Cost of Doing Business or Opportunity to Drive Loyalty?

Build trust and loyalty with a seamless returns experience for your customers.