The return period has passed, the item has been worn, hygienic reasons rule out return? Customers can only initiate the return flow if an item is eligible for return.
We’re taking returns online. No more paper return labels. No more shipping return labels. No printer needed.
Based on a set of dynamic rules, historical data, cost, expected value and condition each product can be routed to its optimal next-best location. Items that would have to be disposed of for economic reasons can now remain directly with the customer or be donated.
We offset the emissions from each of your returns, so they are all carbon neutral.