Everything you need to provide a seamless, self-serve returns experience that delights and retains your customers.
Your customers start a return with just one click. No need to contact you, remember order numbers or fill out paper forms.
You can even customize the look and feel of your returns portal to match your brand identity.
Your customers may not want their money back. 8returns makes it easy and intuitive to get a different size or color. We check inventory levels so you don't oversell.
With 8returns, you can create return reasons that are specific to each of your items.
Get more valuable feedback from your customers and take action faster.
No printer needed anymore. We connect your carriers and generate QR Code shipping labels without involving your team.
Your customers receive email notifications
at every step of the process. They can also check the current status of their return on
your tracking site.
Spend less time on returns management. Automatically approve returns, create exchange orders and issue refunds.
Create and customize your return policy exactly to your needs. You save time - without giving up control.
Understand what, when and why certain items are coming back, measure performance metrics and take action on what you discover in your customer's feedback.
Integrate in a click
Connect your Shopify or Shopware store with our 1-click integration
Automated label creation
Including QR-Code labels for all major carriers which allows you to select the best return shipping method for each country
Integrate with your 3PL, ERP, Customer Service tool and more to make returns automation even easier