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Cross-Border Returns in the Netherlands and Belgium
Business

Cross-Border Returns in the Netherlands and Belgium

The Netherlands and Belgium are the first markets German DTC brands expand into. Here's why the returns process breaks – and how to set it up correctly from the start.

New Shopify Stores in Europe Need a Returns Strategy
Business

New Shopify Stores in Europe Need a Returns Strategy

148,000 new Shopify stores launched in Europe in 2025 – 52% in high-return categories. What a Shopify returns management stack needs to scale.

Agentic Commerce and the Post-Purchase Infrastructure Gap
Business

Agentic Commerce and the Post-Purchase Infrastructure Gap

AI shopping agents are transforming how products are bought. But what happens when they need to return something? Why post-purchase infrastructure needs to catch up.

EU Destruction Ban 2026 for Ecommerce
Business

EU Destruction Ban 2026 for Ecommerce

Starting July 2026, large EU companies can no longer destroy certain unsold products. What the ESPR regulation means for returns in ecommerce.

EU withdrawal button starting June 2026: more than a formality?
Business

EU withdrawal button starting June 2026: more than a formality?

From June 19, 2026, online retailers in the EU must provide a withdrawal button. What EU Directive 2023/2673 means for ecommerce returns processes.

Return Trends 2024: What Matters Now in E-Commerce
Business

Return Trends 2024: What Matters Now in E-Commerce

It's time to take a look at current developments and trends that will shape brands in 2024 to make their customer journeys smooth, sustainable, and profitable.

Returns: how to reduce costs and drive customer loyalty
Business

Returns: how to reduce costs and drive customer loyalty

Learn how ecommerce teams can reduce return costs while still giving customers a smooth, trustworthy post-purchase experience.

10 Strategies to Turn Returns into Opportunities
Business

10 Strategies to Turn Returns into Opportunities

Returns are unavoidable in online retail. All the more important to develop solutions that are good for business and even better for customer satisfaction.

Perfect Return Policy: Transparent & Customer-Friendly
Guides

Perfect Return Policy: Transparent & Customer-Friendly

Returns are unavoidable – but they don't have to be a necessary evil. With a well-thought-out return strategy, you strengthen customer loyalty and build trust.

Automate and manage your returns easily starting now

Product shoes with return reason tags