Returns platform for brands that care about customer loyalty and sustainability
Open positionsReturns processed
Brands
in revenue retained
E-commerce has transformed shopping, but the returns process has stayed in the past, leaving brands and consumers with outdated, inefficient systems that strain relationships and hurt the environment.
Frustrated by the status quo, we set out to create something different—a platform that turns returns into an opportunity for connection and growth. We named it 8returns, inspired by the infinity symbol, embodying our commitment to a circular economy and sustainable practices in returns.
What began as a vision for simplifying returns has become a powerful operating system for circular commerce
Today, forward-thinking brands around the world use 8returns to transform returns into seamless experiences that customers love. We help them focus on what truly matters:
Building lifelong relationships with their customers while supporting a more sustainable, circular future.
We care deeply about your brand's success
We're a small team with deep roots in e-commerce and returns management. We have been in your shoes, building and operating successful e-commerce businesses, giving us firsthand insight into the challenges brands face in managing returns. With our industry expertise and commitment to customer success, we work alongside brands to create solutions that build loyalty, reduce waste, and elevate every step of the returns journey.
Co-Founders Amin Ben Said and Nilaxsa Yoganathan
Our investors
Backed by accomplished e-commerce leaders and operators, we're here to bring a fresh, innovative approach to returns creating lasting value for our customers and their shoppers.
Become part of 8returns team
At 8returns, we're transforming one of the most frustrating, environmentally damaging and costly aspects of e-commerce — returns. We are looking for people who are comfortable with ambiguity and having wide impact.
Join as early team member
Shape the direction of the company and work towards creating something that will be experienced by millions of people every day.
Work from anywhere
Our HQ is in Berlin but we want to build the best team, so we're committed to hiring excellent team members from anywhere.
Enjoy the work
We make sure to make the journey just as rewarding and fun as the outcome, otherwise it's not worth it.