Retain more revenue, automate your operations, and prevent returns.
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Deliver a branded and seamless return experience tailored to your customers' needs, ensuring a positive journey that aligns with your brand's identity.
Enhance customer satisfaction and reduce support workload with our automated returns portal.
Automate manual tasks and gain full transparency with 8returns' comprehensive logistics solution.
Save time, reduce costs, and promote sustainability with dynamic return policies tailored to your business needs.
Define your return policy and customize the branding to match your brand's unique identity, ensuring a consistent and branded experience for your customers.
Connect to 200+ e-commerce platforms and tools with 1-click integration.
At 8returns, we've been in your shoes. Our founders and investors have scaled successful e-commerce companies, giving us firsthand understanding of your challenges and the ability to create solutions that truly meet your needs.
Learn more Leading returns solution for international brands
We focus exclusively on returns management, providing in-depth solutions that drive real business results others can't match.
We don't outsource support—you'll work directly with specialists who understand your business and are ready to help whenever you need it.
We handle customs, multi-language support, multi-location returns, and compliance with international regulations, simplifying your global growth.
of customers praise the easy process
"The 8returns portal has transformed our customer experience. Our shoppers love how easy it is to initiate returns."
fully automated returns process
"We can process returns and refunds automatically right away – the process runs with minimal manual effort."
fewer tickets in customer support
"Every status email is automatically sent to our customers. Overall, this gives us up to four hours more time per day!"
Excel spreadsheets needed
"With 8returns, we've implemented a standard that customers prefer nowadays. I love the tool, it takes a lot of work off my hands."
time savings thanks to smart automation
"We made more revenue through store credit in the first month already. It's a great feature because all parties save the money movement."
time savings on processing returns
"The automation features have freed up our team to focus on what matters most."
Trusted Shops rating after optimization
"8returns has the best mix of UI, smart automations, and personalization options for us."
more time saved thanks to smart automations
"Even complex rules can be set directly in 8returns to automate individual processes. The best thing about 8returns: We can keep our returns management lean and focus on our own core competency."
paperless returns for better CX
"Intelligent returns management benefits everyone: customers who enjoy better service, the company that saves resources, and the environment."
paperless & no printer needed
"In the returns portal, customers can easily leave the reason for their return. This information is incredibly valuable to us."
time savings in return management
"With 8returns, we can individually configure each return case. This makes a return just as customer-friendly as it is economical."
growth with seamless process
"With 8returns, we can intervene in the exchange process at any time, allowing us to specifically prevent unnecessary returns."
time savings with automation
"I can only recommend addressing a scalable returns solution early on. It frees up a lot of time for core tasks. That's why implementing 8returns has been so valuable for us."
of customers praise the easy process
"The 8returns portal has transformed our customer experience. Our shoppers love how easy it is to initiate returns."
fully automated returns process
"We can process returns and refunds automatically right away – the process runs with minimal manual effort."
fewer tickets in customer support
"Every status email is automatically sent to our customers. Overall, this gives us up to four hours more time per day!"
Excel spreadsheets needed
"With 8returns, we've implemented a standard that customers prefer nowadays. I love the tool, it takes a lot of work off my hands."
time savings thanks to smart automation
"We made more revenue through store credit in the first month already. It's a great feature because all parties save the money movement."
time savings on processing returns
"The automation features have freed up our team to focus on what matters most."
Trusted Shops rating after optimization
"8returns has the best mix of UI, smart automations, and personalization options for us."
more time saved thanks to smart automations
"Even complex rules can be set directly in 8returns to automate individual processes. The best thing about 8returns: We can keep our returns management lean and focus on our own core competency."
paperless returns for better CX
"Intelligent returns management benefits everyone: customers who enjoy better service, the company that saves resources, and the environment."
paperless & no printer needed
"In the returns portal, customers can easily leave the reason for their return. This information is incredibly valuable to us."
time savings in return management
"With 8returns, we can individually configure each return case. This makes a return just as customer-friendly as it is economical."
growth with seamless process
"With 8returns, we can intervene in the exchange process at any time, allowing us to specifically prevent unnecessary returns."
time savings with automation
"I can only recommend addressing a scalable returns solution early on. It frees up a lot of time for core tasks. That's why implementing 8returns has been so valuable for us."
Returns are unavoidable in online retail. All the more important to develop solutions that are good for business and even better for customer satisfaction.
Returns are unavoidable – but they don't have to be a necessary evil. With a well-thought-out return strategy, you strengthen customer loyalty and build trust.
How to manage your returns stress-free during Black Friday, Christmas & Co. with a returns solution.
