Reduce returns and prevent fraud with our AI-powered returns assistant
Identify issues, take action, and enhance customer satisfaction with intelligent returns analytics.
Optimize your returns process with AI insights and automation
Introducing 8returns' Returns Assistant, an AI-powered feature that analyzes your returns data to identify anomalies, uncover underlying issues, and suggest actionable steps to reduce returns and prevent fraud. From detecting sizing problems and quality concerns to spotting fraudulent activities, the Returns Assistant provides you with the insights and tools you need to optimize your returns process, enhance customer satisfaction, and protect your bottom line.
reduction in return rates
Address root causes by implementing data-driven improvements.
decrease in fraudulent returns
Safeguard revenue by detecting and preventing fraud.
Transform your returns process with AI-powered insights and automation
Identify and address return issues quickly
Uncover the reasons behind returns by analyzing patterns and anomalies in your data. Whether it's sizing issues, quality concerns, or misrepresentation, the Returns Assistant highlights the most common problems affecting your products. With these insights, you can proactively adjust product descriptions, improve quality control, or update sizing charts to reduce future returns.
Detect and prevent fraud and abuse
Protect your business from fraudulent returns and abusive customer behavior. The Returns Assistant flags suspicious activities like wardrobing, repeated high-value returns, and false defect claims. Receive actionable recommendations to adjust return policies for high-risk customers, such as excluding them from free returns or tightening return windows, helping you minimize losses.
Automate actions with intelligent workflows
Save time and streamline your returns management with automated workflows. The Returns Assistant suggests and triggers actions based on identified issues. For example, it can automatically adjust return policies, set customer risk levels, or initiate communications with customers exhibiting suspicious behavior. Reduce manual intervention and speed up resolutions by letting AI handle routine tasks.
Leverage predictive analytics for proactive decisions
Stay ahead of potential return issues with predictive analytics. The Returns Assistant analyzes historical data to forecast future return trends, allowing you to proactively address potential problems before they impact your business.
Identify and address return issues quickly
Uncover the reasons behind returns by analyzing patterns and anomalies in your data. Whether it's sizing issues, quality concerns, or misrepresentation, the Returns Assistant highlights the most common problems affecting your products. With these insights, you can proactively adjust product descriptions, improve quality control, or update sizing charts to reduce future returns.
Detect and prevent fraud and abuse
Protect your business from fraudulent returns and abusive customer behavior. The Returns Assistant flags suspicious activities like wardrobing, repeated high-value returns, and false defect claims. Receive actionable recommendations to adjust return policies for high-risk customers, such as excluding them from free returns or tightening return windows, helping you minimize losses.
Automate actions with intelligent workflows
Save time and streamline your returns management with automated workflows. The Returns Assistant suggests and triggers actions based on identified issues. For example, it can automatically adjust return policies, set customer risk levels, or initiate communications with customers exhibiting suspicious behavior. Reduce manual intervention and speed up resolutions by letting AI handle routine tasks.
Leverage predictive analytics for proactive decisions
Stay ahead of potential return issues with predictive analytics. The Returns Assistant analyzes historical data to forecast future return trends, allowing you to proactively address potential problems before they impact your business.
We deliver real impact for our customers across their entire returns process.
"Communication with the 8returns team was excellent, as was the seamless Shopify integration. We didn't have to write a single line of code for the implementation."
Built to give you full visibility, control, and flexibility across every return
Automate and manage your returns easily starting now
