Shipcloud
Shipcloud is a German shipping API connecting businesses with DHL, DPD, GLS, Hermes, UPS, and more. 8returns uses Shipcloud for multi-carrier return labels.
Shipcloud is a shipping API platform in the German-speaking market. It provides a single integration point for all major carriers – DHL, DPD, GLS, Hermes, UPS, and regional providers – with label generation, tracking, and address validation.
Shipcloud + 8returns
The Shipcloud integration gives 8returns access to multiple carriers through one connection. When a customer initiates a return, 8returns calls Shipcloud to generate the label from the configured carrier. Tracking data flows back through Shipcloud into 8returns, giving your customers and your team real-time visibility on return shipments regardless of which carrier is handling them.
For merchants already using Shipcloud for outbound shipping, this means your return shipping runs through the same carrier accounts and rates – no separate setup needed.
Use Cases
Multi-carrier return labels through one API
Generate return labels from DHL, DPD, GLS, Hermes, UPS, and other carriers through the Shipcloud connection. Set rules in 8returns to pick the right carrier based on destination, weight, or cost.
Unified tracking across carriers
Shipcloud normalizes tracking events from all connected carriers. 8returns gets consistent status updates regardless of which carrier handles the return shipment.
