Pickware
Pickware is an active 8returns partner – WMS and ERP for Shopware merchants with return processing, inventory sync, and joint go-to-market in the DACH region.
Pickware is a WMS and ERP solution built specifically for Shopware, based in Darmstadt. As an official Shopware partner, they provide warehouse management, inventory control, and order fulfillment – all running directly inside the Shopware backend.
Pickware + 8returns
This is an active partnership, not just a technical connection. Pickware's partner team works directly with 8returns to bring returns management to their Shopware merchant network. That includes joint customer visits, coordinated onboarding, showroom events, and LinkedIn co-marketing.
On the technical side, the integration connects 8returns' return processing with Pickware's warehouse management. Return data flows between both systems – when a return is registered in 8returns, Pickware can track the incoming item. When it's inspected and completed, inventory updates automatically.
For Shopware merchants already using Pickware for their warehouse operations, adding 8returns means their returns workflow stays inside the same ecosystem. No exporting CSVs, no switching between disconnected tools. The return goes from customer portal to warehouse shelf in one connected flow.
Pickware also actively recommends 8returns to agencies in their network, including Shopware implementation partners across the DACH region. For merchants evaluating their Shopware stack, both tools fit together as part of the same operational setup.
Use Cases
Return processing with inventory sync
When returns are processed in 8returns, Pickware's WMS updates inventory automatically. Returned items are checked back into the right warehouse locations and ready for resale – no manual re-booking.
Shopware ecosystem coverage
Pickware is built specifically for Shopware. Combined with 8returns' Shopware integration, merchants get end-to-end returns management from the customer portal through to the warehouse – all native to the Shopware ecosystem.
Joint customer onboarding
Pickware's partner team actively introduces 8returns to their Shopware merchant network. Joint customer visits and coordinated onboarding mean merchants get both systems set up as one unified workflow, not two separate tools.
