GLS
GLS operates 6,000+ ParcelShops in Germany and 30,000+ across Europe. The 8returns integration generates GLS return labels with real-time tracking and flexible drop-off options.
GLS is a major European parcel carrier, operating over 30,000 ParcelShops across the continent – 6,000+ in Germany alone. They focus on business-to-consumer and business-to-business parcel delivery with strong coverage in Central and Southern Europe.
GLS + 8returns
8returns generates GLS return labels automatically when customers submit return requests. The labels can be emailed as PDF or delivered as part of the return confirmation. Customers drop off packages at any GLS ParcelShop or hand them to a GLS driver.
Tracking events sync from GLS into 8returns, giving your customers live status updates and your team visibility across all return shipments. GLS is one of 150+ carrier services in 8returns, and a popular choice for merchants who want an alternative to DHL with strong European coverage.
Use Cases
ParcelShop drop-off returns
Customers receive a GLS return label from the 8returns portal and drop off the package at any of 6,000+ GLS ParcelShops in Germany. The shops are typically integrated into retail stores, so they're open during regular business hours.
FlexDelivery for return pickups
GLS FlexDelivery options let customers redirect parcels and schedule pickups. Combined with 8returns, this gives your customers control over how and when they return packages.
