Finecom
Finecom handles ecommerce fulfillment from warehousing to shipping. With 8returns, return data flows in so packages are processed and restocked faster.
Finecom handles ecommerce fulfillment for online retailers – warehousing, pick and pack, and shipping. They manage the physical logistics so merchants can focus on selling.
Finecom + 8returns
The integration connects the customer-facing return process (8returns) with the warehouse operation (Finecom). When a return request comes in, Finecom's team receives the details – which items are coming back, the return reason, and the expected arrival. This eliminates the guesswork of processing unannounced packages and speeds up the time from return receipt to inventory restock.
Use Cases
Returns processing with pre-notification
When a customer initiates a return through 8returns, Finecom's team is notified before the package arrives. They know which order it belongs to and why it's coming back, so receiving and inspection happen faster.
Inventory restocking
After quality inspection, returned items are added back to available inventory. 8returns updates the return status when Finecom confirms the item is restocked, closing the loop for the customer.
