AccountOne

AccountOne is the leading platform for ecommerce accounting data and VAT compliance in the DACH region. Over 6,000 merchants and 2,000 tax advisors use it to process sales and payment data from 40+ integrations – marketplaces, online shops, and payment systems – into 100% DATEV-compatible booking records.

AccountOne + 8returns

Returns create accounting complexity. Every refund, exchange, and store credit issuance needs to be booked correctly – and for German merchants, that means DATEV-compatible records that your Steuerberater can work with.

8returns handles the returns operations side: customer portal, return processing, refund execution. AccountOne handles the accounting side: taking transaction data from your sales channels and payment providers, reconciling it, and preparing DATEV Buchungsstapel for your tax advisor.

Where the two connect: return transactions from 8returns need to be reflected in your accounting. Credit notes, partial refunds, exchanges with price differences, store credit issuances – each creates a different financial record. AccountOne processes these alongside your regular sales data, so your books are complete and your VAT reporting is accurate.

For merchants who also use an ERP like Xentral (where 8returns auto-generates confirmed credit notes), AccountOne completes the chain. Returns flow from customer to 8returns to Xentral credit notes to AccountOne to your Steuerberater. Each step is automated – no one is manually reconciling return amounts against credit notes against DATEV exports.

The natural overlap between 8returns and AccountOne is the returns financial lifecycle. 8returns knows what was returned, why, and how it was resolved. AccountOne knows how to turn that into compliant German accounting records. Together, they close the gap between operations and bookkeeping.