--- url: https://www.8returns.com/en/products/return-assistant title: "AI Returns Assistant for Ecommerce Teams | 8returns" description: "Use AI to surface return anomalies, fraud signals, product issues, and recommended actions across your ecommerce returns workflow." language: en --- Returns assistant # Reduce returns and prevent fraud with our AI-powered returns assistant Identify issues, take action, and enhance customer satisfaction with intelligent returns analytics. [Book a demo](https://www.8returns.com/en/book-a-demo) ![Return Assistant fraud detection](https://www.8returns.com/images/products/return-assistant/reduce_fraud.avif) ![Asphaltgold](https://www.8returns.com/images/logos/asphaltgold_logo-4.svg) ![Emma & Noah](https://www.8returns.com/images/logos/emma-noah_logo.svg) ![Snocks](https://www.8returns.com/images/logos/snocks_logo.svg) ![Fielmann](https://www.8returns.com/images/logos/fielmann_logo.svg) ![FILA](https://www.8returns.com/images/logos/Fila_logo-1_1.svg) ![OACE](https://www.8returns.com/images/logos/OACE-Logo.avif) ![Got Bag](https://www.8returns.com/images/logos/gotbag_logo-grey.avif) ![Juicy Couture](https://www.8returns.com/images/logos/juicy-couture_logo.avif) ![Kess Berlin](https://www.8returns.com/images/logos/kess_logo.svg) ![Lanius](https://www.8returns.com/images/logos/lanius_logo.avif) ![Pegador](https://www.8returns.com/images/logos/Pegador_logo.svg) ![Hunter](https://www.8returns.com/images/logos/hunter_logo.svg) ![Asphaltgold](https://www.8returns.com/images/logos/asphaltgold_logo-4.svg) ![Emma & Noah](https://www.8returns.com/images/logos/emma-noah_logo.svg) ![Snocks](https://www.8returns.com/images/logos/snocks_logo.svg) ![Fielmann](https://www.8returns.com/images/logos/fielmann_logo.svg) ![FILA](https://www.8returns.com/images/logos/Fila_logo-1_1.svg) ![OACE](https://www.8returns.com/images/logos/OACE-Logo.avif) ![Got Bag](https://www.8returns.com/images/logos/gotbag_logo-grey.avif) ![Juicy Couture](https://www.8returns.com/images/logos/juicy-couture_logo.avif) ![Kess Berlin](https://www.8returns.com/images/logos/kess_logo.svg) ![Lanius](https://www.8returns.com/images/logos/lanius_logo.avif) ![Pegador](https://www.8returns.com/images/logos/Pegador_logo.svg) ![Hunter](https://www.8returns.com/images/logos/hunter_logo.svg) ![Asphaltgold](https://www.8returns.com/images/logos/asphaltgold_logo-4.svg) ![Emma & Noah](https://www.8returns.com/images/logos/emma-noah_logo.svg) ![Snocks](https://www.8returns.com/images/logos/snocks_logo.svg) ![Fielmann](https://www.8returns.com/images/logos/fielmann_logo.svg) ![FILA](https://www.8returns.com/images/logos/Fila_logo-1_1.svg) ![OACE](https://www.8returns.com/images/logos/OACE-Logo.avif) ![Got Bag](https://www.8returns.com/images/logos/gotbag_logo-grey.avif) ![Juicy Couture](https://www.8returns.com/images/logos/juicy-couture_logo.avif) ![Kess Berlin](https://www.8returns.com/images/logos/kess_logo.svg) ![Lanius](https://www.8returns.com/images/logos/lanius_logo.avif) ![Pegador](https://www.8returns.com/images/logos/Pegador_logo.svg) ![Hunter](https://www.8returns.com/images/logos/hunter_logo.svg) ## Optimize your returns process with AI insights and automation Introducing 8returns' Returns Assistant, an AI-powered feature that analyzes your returns data to identify anomalies, uncover underlying issues, and suggest actionable steps to reduce returns and prevent fraud. From detecting sizing problems and quality concerns to spotting fraudulent activities, the Returns Assistant provides you with the insights and tools you need to optimize your returns process, enhance customer satisfaction, and protect your bottom line. 20% ### reduction in return rates Address root causes by implementing data-driven improvements. 40% ### decrease in fraudulent returns Safeguard revenue by detecting and preventing fraud. ## Transform your returns process with AI-powered insights and automation Return Assistant Sizing Issues ![Product](https://www.8returns.com/images/products/return-assistant/shorts-product.avif) Men Black Shorts - MReturned 249 times since Mar 3, 2024 79.4% of returns are due to it being too small or tight Quality Issues ![Product](https://www.8returns.com/images/products/return-assistant/vase-product.avif) Earth Vase - GreenReturned 243 times since Mar 3, 2024 64.8% of returns are due to it being damaged ### Identify and address return issues quickly Uncover the reasons behind returns by analyzing patterns and anomalies in your data. Whether it's sizing issues, quality concerns, or misrepresentation, the Returns Assistant highlights the most common problems affecting your products. With these insights, you can proactively adjust product descriptions, improve quality control, or update sizing charts to reduce future returns. High-risk customer8returns AI ![Customer](https://www.8returns.com/images/products/return-assistant/profile-avatar.avif) Lindsey Herwitzlinherwitz4@gmail.com Returns in last month150 ### Detect and prevent fraud and abuse Protect your business from fraudulent returns and abusive customer behavior. The Returns Assistant flags suspicious activities like wardrobing, repeated high-value returns, and false defect claims. Receive actionable recommendations to adjust return policies for high-risk customers, such as excluding them from free returns or tightening return windows, helping you minimize losses. ![Customer](https://www.8returns.com/images/products/return-assistant/profile-avatar.avif) Lindsey Herwitzlinherwitz4@gmail.com Returns in last month15 Exclude from free returns ### Automate actions with intelligent workflows Save time and streamline your returns management with automated workflows. The Returns Assistant suggests and triggers actions based on identified issues. For example, it can automatically adjust return policies, set customer risk levels, or initiate communications with customers exhibiting suspicious behavior. Reduce manual intervention and speed up resolutions by letting AI handle routine tasks. 8returns AI: Sizing Issue Detected ![Product](https://www.8returns.com/images/products/return-assistant/shoe-product.avif) Size: 41-42 Wrong size86 Suggested sizing 42-43 ### Leverage predictive analytics for proactive decisions Stay ahead of potential return issues with predictive analytics. The Returns Assistant analyzes historical data to forecast future return trends, allowing you to proactively address potential problems before they impact your business. Return Assistant Sizing Issues ![Product](https://www.8returns.com/images/products/return-assistant/shorts-product.avif) Men Black Shorts - MReturned 249 times since Mar 3, 2024 79.4% of returns are due to it being too small or tight Quality Issues ![Product](https://www.8returns.com/images/products/return-assistant/vase-product.avif) Earth Vase - GreenReturned 243 times since Mar 3, 2024 64.8% of returns are due to it being damaged High-risk customer8returns AI ![Customer](https://www.8returns.com/images/products/return-assistant/profile-avatar.avif) Lindsey Herwitzlinherwitz4@gmail.com Returns in last month150 ![Customer](https://www.8returns.com/images/products/return-assistant/profile-avatar.avif) Lindsey Herwitzlinherwitz4@gmail.com Returns in last month15 Exclude from free returns 8returns AI: Sizing Issue Detected ![Product](https://www.8returns.com/images/products/return-assistant/shoe-product.avif) Size: 41-42 Wrong size86 Suggested sizing 42-43 ### Identify and address return issues quickly Uncover the reasons behind returns by analyzing patterns and anomalies in your data. Whether it's sizing issues, quality concerns, or misrepresentation, the Returns Assistant highlights the most common problems affecting your products. With these insights, you can proactively adjust product descriptions, improve quality control, or update sizing charts to reduce future returns. ### Detect and prevent fraud and abuse Protect your business from fraudulent returns and abusive customer behavior. The Returns Assistant flags suspicious activities like wardrobing, repeated high-value returns, and false defect claims. Receive actionable recommendations to adjust return policies for high-risk customers, such as excluding them from free returns or tightening return windows, helping you minimize losses. ### Automate actions with intelligent workflows Save time and streamline your returns management with automated workflows. The Returns Assistant suggests and triggers actions based on identified issues. For example, it can automatically adjust return policies, set customer risk levels, or initiate communications with customers exhibiting suspicious behavior. Reduce manual intervention and speed up resolutions by letting AI handle routine tasks. ### Leverage predictive analytics for proactive decisions Stay ahead of potential return issues with predictive analytics. The Returns Assistant analyzes historical data to forecast future return trends, allowing you to proactively address potential problems before they impact your business. ## We deliver real impact for our customers across their entire returns process. ![emma & noah](https://www.8returns.com/images/customers/emma-noah-hero.jpg) ![emma & noah](https://www.8returns.com/images/logos/emma-noah_logo.svg) > "Communication with the 8returns team was excellent, as was the seamless Shopify integration. We didn't have to write a single line of code for the implementation." Lucian BerkmüllerHead of Operations [Read full customer story](https://www.8returns.com/en/customers/emma-noah) ## Built to give you full visibility, control, and flexibility across every return [ Change of mind34 ![Product](https://www.8returns.com/images/products/return-assistant/shoe-product.avif) Wrong item13 Item missing7 ### Unlock actionable insights to boost your business Better understand your customers, enhance products, and drive sustainable growth. Insights ](https://www.8returns.com/en/products/insights) ## Automate and manage your returns easily starting now [Book a demo](https://www.8returns.com/en/book-a-demo)[See pricing](https://www.8returns.com/en/pricing) ![Product shoes with return reason tags](https://www.8returns.com/images/products/Schuhe.avif)