--- url: https://www.8returns.com/en/pricing title: "Returns Management Pricing for Ecommerce Brands | 8returns" description: "Compare 8returns plans for automated returns, exchanges, store credit, logistics, analytics, and support as your ecommerce brand scales." language: en --- # Flexible pricing plans that will match all your needs Choose the plan that fits you the best. YearlyMonthly ## Starter Starts at €79/ month includes 100 returns per month [Book a demo](https://www.8returns.com/en/book-a-demo) Everything you need to get started - Self-serve Returns Portal - Automated Refund & Exchange Processing - Connect 1 Store - Basic Return Analytics - Basic Carrier Integration - Help Center & Knowledge Base ## Growth Starts at €279/ month includes 500 returns per month [Book a demo](https://www.8returns.com/en/book-a-demo) Retain more revenue, reduce manual work - Branded Returns Portal - Let customers shop new items during returns - Multi-Store (up to 3 Portals) - Advanced Return Analytics - Expanded Carrier Integrations (up to 3) - Dedicated Onboarding and E-Mail Support - AI Return Assistant (Anomaly & Fraud Detection) ## Pro Starts at €719/ month includes 2,000 returns per month [Book a demo](https://www.8returns.com/en/book-a-demo) Full automation for high-volume operations - Advanced Revenue Retention Features - Automate complex return scenarios with advanced rules - Multi-Store (up to 5 Portals) - Deep Insights & Custom Reports - Advanced Carrier Integrations (up to 5) - Dedicated Onboarding and Customer Success Manager - AI Return Assistant (Anomaly & Fraud Detection) ## Enterprise Starts at Custom [Talk to Sales](https://www.8returns.com/en/book-a-demo) Custom solutions for enterprise requirements - White Label Portal - Custom Integrations - Enterprise-Grade Security & Compliance - Custom Reporting and Dashboards - Dedicated SLAs & Priority Support - Account manager and solutions engineering support - Performance Review Meetings ## Used by the most customer-centric D2C brands ![Asphaltgold](https://www.8returns.com/images/logos/asphaltgold_logo-4.svg) ![Emma & Noah](https://www.8returns.com/images/logos/emma-noah_logo.svg) ![Snocks](https://www.8returns.com/images/logos/snocks_logo.svg) ![Fielmann](https://www.8returns.com/images/logos/fielmann_logo.svg) ![FILA](https://www.8returns.com/images/logos/Fila_logo-1_1.svg) ![OACE](https://www.8returns.com/images/logos/OACE-Logo.avif) ![Got Bag](https://www.8returns.com/images/logos/gotbag_logo-grey.avif) ![Juicy Couture](https://www.8returns.com/images/logos/juicy-couture_logo.avif) ![Kess Berlin](https://www.8returns.com/images/logos/kess_logo.svg) ![Lanius](https://www.8returns.com/images/logos/lanius_logo.avif) ![Pegador](https://www.8returns.com/images/logos/Pegador_logo.svg) ![Hunter](https://www.8returns.com/images/logos/hunter_logo.svg) ![Asphaltgold](https://www.8returns.com/images/logos/asphaltgold_logo-4.svg) ![Emma & Noah](https://www.8returns.com/images/logos/emma-noah_logo.svg) ![Snocks](https://www.8returns.com/images/logos/snocks_logo.svg) ![Fielmann](https://www.8returns.com/images/logos/fielmann_logo.svg) ![FILA](https://www.8returns.com/images/logos/Fila_logo-1_1.svg) ![OACE](https://www.8returns.com/images/logos/OACE-Logo.avif) ![Got Bag](https://www.8returns.com/images/logos/gotbag_logo-grey.avif) ![Juicy Couture](https://www.8returns.com/images/logos/juicy-couture_logo.avif) ![Kess Berlin](https://www.8returns.com/images/logos/kess_logo.svg) ![Lanius](https://www.8returns.com/images/logos/lanius_logo.avif) ![Pegador](https://www.8returns.com/images/logos/Pegador_logo.svg) ![Hunter](https://www.8returns.com/images/logos/hunter_logo.svg) ![Asphaltgold](https://www.8returns.com/images/logos/asphaltgold_logo-4.svg) ![Emma & Noah](https://www.8returns.com/images/logos/emma-noah_logo.svg) ![Snocks](https://www.8returns.com/images/logos/snocks_logo.svg) ![Fielmann](https://www.8returns.com/images/logos/fielmann_logo.svg) ![FILA](https://www.8returns.com/images/logos/Fila_logo-1_1.svg) ![OACE](https://www.8returns.com/images/logos/OACE-Logo.avif) ![Got Bag](https://www.8returns.com/images/logos/gotbag_logo-grey.avif) ![Juicy Couture](https://www.8returns.com/images/logos/juicy-couture_logo.avif) ![Kess Berlin](https://www.8returns.com/images/logos/kess_logo.svg) ![Lanius](https://www.8returns.com/images/logos/lanius_logo.avif) ![Pegador](https://www.8returns.com/images/logos/Pegador_logo.svg) ![Hunter](https://www.8returns.com/images/logos/hunter_logo.svg) ## Compare Plans See which plan is right for your business by comparing all features side by side. Select billing period YearlyMonthly Starter€79/moGrowth€279/moPro€719/mo [Book a demo](https://www.8returns.com/en/book-a-demo) General Returns included 100 Overage Fee €0.99 per extra return Flexible Return Policies Multi-Language & Currency Support Branded Return Portal Custom Subdomain Role-Based Permissions CSV Import & Export Third-Party Integrations Open API Return Portals (Multi-Store) 1 Returns Automation Self-Serve Returns Portal In-Store Returns (Buy Online, Return In Store) Multi-Warehouse Support Automated Refund Processing Full & Partial Refund Management Workflow Automation Smart Return Rules Flexible Return Methods Negotiated Shipping Rates Return Shipping Fee Management Customizable Shipping Labels Dynamic Return Fees Barcode-Optimized Returns Processing Postal Returns Support Printerless (QR Code) Returns Cross-Border Returns Automated Customs Documentation Return Tracking & Status Updates Global Carrier Integrations 1 carrier Configurable Return Types Customizable Email Notifications Automated RMA Generation Real-Time Restocking Updates Retain customers and revenue Store Credit 2.5% Fee Bonus Credit Shop-Now Exchanges 2.5% Fee Variant Exchanges Instant Exchanges 2.5% Fee Returnless Option (Keep Item) Trade-In Items Prevent returns Repair Services Product-Specific Return Reasons Return Insights & Analytics Block & Allow Lists Return Item Condition Checks AI Return Assistant (Anomaly & Fraud Detection) Support Dedicated Support Team Dedicated Onboarding Dedicated Customer Success Manager Performance Review Meetings Help Center & Knowledge Base Select billing period YearlyMonthly ### Starter €79 per month, billed annually [Book a demo](https://www.8returns.com/en/book-a-demo) ### Growth €279 per month, billed annually [Book a demo](https://www.8returns.com/en/book-a-demo) ### Pro €719 per month, billed annually [Book a demo](https://www.8returns.com/en/book-a-demo) General Returns included 100 500 2000 Overage Fee €0.99 per extra return €0.40 per extra return €0.35 per extra return Flexible Return Policies Multi-Language & Currency Support Branded Return Portal Custom Subdomain Role-Based Permissions CSV Import & Export Third-Party Integrations Open API Return Portals (Multi-Store) 1 3 5 Returns Automation Self-Serve Returns Portal In-Store Returns (Buy Online, Return In Store) Multi-Warehouse Support Automated Refund Processing Full & Partial Refund Management Workflow Automation Smart Return Rules Flexible Return Methods Negotiated Shipping Rates Return Shipping Fee Management Customizable Shipping Labels Dynamic Return Fees Barcode-Optimized Returns Processing Postal Returns Support Printerless (QR Code) Returns Cross-Border Returns Automated Customs Documentation Return Tracking & Status Updates Global Carrier Integrations 1 carrier up to 3 carriers up to 5 carriers Configurable Return Types Customizable Email Notifications Automated RMA Generation Real-Time Restocking Updates Retain customers and revenue Store Credit 2.5% Fee 2% Fee 1% Fee Bonus Credit Shop-Now Exchanges 2.5% Fee 2% Fee 1% Fee Variant Exchanges Instant Exchanges 2.5% Fee 2% Fee 1% Fee Returnless Option (Keep Item) Trade-In Items Prevent returns Repair Services Product-Specific Return Reasons Return Insights & Analytics Block & Allow Lists Return Item Condition Checks AI Return Assistant (Anomaly & Fraud Detection) Support Dedicated Support Team Dedicated Onboarding Dedicated Customer Success Manager Performance Review Meetings Help Center & Knowledge Base ## FAQs What happens if I exceed my monthly returns limit? Once you have used up all the returns included in your package, a fee will be charged for each additional return. You can find the exact costs in our price list. Can I switch my plan at any time? Absolutely! You can upgrade or downgrade whenever you need. Changes usually take effect at the start of the next billing cycle. Can I try 8returns for free? Yes, we offer a 14-day risk-free trial so you can test our platform before committing to a plan. Do you offer a discount if I refer a brand or if I get referred? We do! If you refer a brand, you can choose between up to €500 in 8returns credit or a Mystery Returns Box worth up to €500. The referred brand also benefits by receiving up to three months of 8returns free of charge. To participate, simply ask brands in your network to mention your name when they reach out to us, or introduce them directly via email to nilaxsa@8returns.com. Are you GDPR-compliant, and where is the data hosted? Yes, we're GDPR-compliant. All data is hosted in EU data centers, and we also offer a Data Processing Agreement (DPA) to meet your privacy requirements. Which e-commerce platforms do you support? We have existing integrations with Shopify, Shopware, and SCAYLE. Thanks to our open API, we're also compatible with all other major platforms. Do you have an app on the Shopify App Store? Yes, we do! You can install our official Shopify app directly from the Shopify App Store for a seamless setup. How long does implementation take? That depends on your shop. Many shops can set up 8returns within a few hours. If you want to customize your returns process extensively or have larger projects in mind, we will, of course, support you for as long as needed until the software is fully set up and works according to your requirements. Do you have a discount if I decide for yearly billing? Yes, we offer a 20% discount if you choose annual billing (see our pricing table for details). Do you have a minimum contract period? Most plans can be canceled on a monthly basis. If you choose annual billing, you benefit from a lower price with a fixed term of 12 months. ## We deliver real impact for our customers across their entire returns process. 95% of customers say the return process was very easy ![FILA](https://www.8returns.com/images/customers/fila-logo-bee88236.avif) > "The platform is super intuitive, very well-structured, and easy for anyone to use. 95 percent of our customers say the return process was very easy for them!" Yasamine BeheshtiHead of E-Commerce, FILA [Read full customer story](https://www.8returns.com/en/customers/fila)